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OGSA-DAI Support

Support for the OGSA-DAI software is provided on a best effort basis by the project team. Before submitting a query, please check whether your question has already been answered by looking at the following:

• Advisories on known issues
• Frequently asked questions for the current releases:
  • OGSA-DAI 3.0 Axis FAQ
  • OGSA-DAI 3.0 GT FAQ
• Frequently asked questions for the current releases:
  • OGSA-DAI 3.0 Axis Known Problems
  • OGSA-DAI 3.0 GT Known Problems
• OGSA-DAI users mailing list

The preferred method of submission of queries is via the OGSA-DAI users mailing list. We recommend that you submit as much relevant information as possible, which will help the team to answer your query accurately.

If you have a request for information, advice or guidance that you do not want to be publicly exposed on the users mailing list then please e-mail . E-mails here only go to the OGSA-DAI team.

We aim to respond to queries within 2 working days.

In some instances attempting to provide support may require you to supply some personal information: email address, name, etc. If this is a concern to you please see our privacy policy.